All services that you can provide electronically and that are aimed at businesses, professionals or consumers, such as:
Logging in to the digital portals of companies
Applying for permits by means of a file/form, such as hospitality industry applications, permits for events, housing permits (by housing associations, for example)
Reports/exemptions regarding public spaces by means of a file/form, such as parking, improper use of public spaces, minor roadworks
Disclosing information to parties including real estate agents, lawyers and civil-law notaries, for example regarding real estate (ground lease, WOZ details, etc.) and details from the Personal Records Database (for lawyers)
Grant applications by institutions and associations
The technical preconditions differ from one eHerkenning broker to another. To find out about the preconditions, you must issue a request for proposal and ask what technical preconditions you must meet to obtain a connection from that eHerkenning broker.
Furthermore, it is always wise to contact your CRM/website supplier to inform them that you wish to connect to eHerkenning. They will tell you what your organization must ask the eHerkenning broker in technical terms.
You should inform your customers timely when you decide to make your services accessible through eHerkenning. They have to know that they will be required to log in in another way, and they should be given the opportunity to apply for an eHerkenning means in time.
Internal communication is also important, for example to customer service employees who speak with customers, or employees who work on the relevant service. Consequently, if you want eHerkenning to be a success inside and outsie your organization, communication is key. That is why you should ensure proper internal and external communication.
You may use the communication manual for this purpose. It includes practical tips for effective communication.
eHerkenning saves costs. You use the standard login system for all your services. Management and further development are taken care of, and you do not need to issue or manage any login accounts. In principle, you pay for the connection the eHerkenning broker makes for you, annual subscription costs and the functional management of your own application. You may inform your eHerkenning broker of any other, additional requirements. Prices vary per broker. You may contact a broker to request a no-obligation offer.
Your customers must purchase an eHerkenning means to log in to your web service. Prices differ for each type of means and for each supplier. You yourself determine the level of assurance required and, consequently, which type of eHerkenning means your customers need. In the list of suppliers, your customers may compare the various suppliers per level of assurance based on the login method of the means, the price per means, the application procedure and the delivery period.